Welcome to The Cliff Hotel, Gorleston-on-Sea

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Terms & Conditions


1. Use of this website
2. Amendment of Terms
3. Customer Details
4. Use of Customer Contact Information
5. Deposit, Cancellations and Amendments
6. Accuracy of Information
7. Links
8. Unavailability
9. Email
10. Licence
11. Intellectual Property Rights
12. Access
13. Visitor Material and Conduct
14. Liability
15. Governing Law

1. Use of this website:
Thank you for visiting www.thecliffhotel.co.uk (referred to as the “website”). This notice and website is provided by East Anglian Hotels LTD trading as The Cliff Hotel (“we”, “our”, “us”). By using this website you agree that you accept the terms of this notice. If you do not agree to the terms of this notice, you should not use, browse or access this website. This legal notice applies to the entire contents of this website and any other website owned by East Anglian Hotels LTD.

2. Amendment of Terms:
This notice may be amended from time to time without informing you and we advise you to regularly revisit this page to see whether any amendment has occurred. This notice (as amended by us from time to time) represents the entire agreement between you and us and supersedes any and all prior promises, representations, agreements, statements and understandings whatsoever which existed or may have existed by and between you and East Anglian Hotels LTD.

3. Customer Details:
Your email address will be used for all future correspondence regarding your reservation(s). Please note that East Anglian Hotels LTD reserves the right to cancel any reservation if either a correct and active email address or a correct and active telephone number are not given during the booking process.

4. Use of Customer Contact Information:
You agree and consent that we may use your contact information (i.e. e-mail, postal address and/or other contact details) in order to contact you in the event of a problem with the reservation. For further information please refer to our Privacy Policy

5. Cancellations and Amendments:
East Anglian Hotels LTD reserves the right to cancel any reservation. If East Anglian Hotels LTD decides that there is an issue with your reservation, we will make every reasonable effort to contact you using the email address and phone number provided by you during the reservation process.
A credit or debit card is required to secure your reservation. There will be no cancellation charge if a booking is cancelled before 10.00 GMT 1 day before your date of arrival. If the booking is cancelled later, or in the case of a no-show, the first night will be charged.

6. Accuracy of Information:
The property information, star ratings and quality of accommodation are compiled from information provided by the accommodation providers. We publish such information in good faith, based on the information provided. We have taken reasonable care to ensure that the content of all areas of the website, including all property information, are accurate and up-to-date. While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on the website. We are not responsible for inaccuracies, errors, omissions or misleading information contained therein.

7. Links:
Links to third party websites on the website are provided solely for your convenience. If you use these links, you will be deemed to have left our website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. If you decided to access any of the third party websites linked to the website you do so entirely at your own risk.

8. Unavailability:
In the unlikely event of a confirmed reservation becoming unavailable, we will endeavour to offer an alternative property at an equivalent standard and price, as close to your original accommodation choice as possible. If this is not possible, or if you are not satisfied with the replacement accommodation option, we shall transfer the value of your deposit to your account with East Anglian Hotels LTD to be used against future booking deposits.

9. Email:
Email in relation to your reservation(s) and/or any future correspondance and any attachments sent by employees and officers of East Anglian Hotels LTD is believed to be free of any virus, worm, Trojan horse, and/or malicious code when sent. Each electronic mail message and its attachments may possibly be infected during transmission. By reading any message received from East Anglian Hotels LTD and opening any attachments, the recipient accepts full responsibility for taking protective and remedial action regarding viruses and other defects. The sender is not liable for any loss or damage arising in any way from the message or its attachments.

10. Licence:
Subject to the restrictions contained in this notice, you are granted a personal, non-exclusive, non-transferable licence to access, use, refer to, bookmark or point to any page within this website and to download the material contained on this website to a single personal computer and to print a hard copy of the material contained on this website.

11. Intellectual Property Rights:
You acknowledge that the copyright, trade marks and all other intellectual property rights in or relating to the website are and shall remain the property of East Anglian Hotels LTD and its suppliers.
You shall not copy, market, re-sell, distribute, retransmit, publish or otherwise transfer or commercially exploit in any form the website.
You shall not reverse engineer, decompile, disassemble, alter or modify the whole or any part of any software which is accessible via or in connection with the Service. You shall not access the Service by any means, or in any sequence, other than those provided on-line as part of its normal user interface. You shall not use or display the name or logo of East Anglian Hotels LTD or its domain name www.thecliffhotel.co.uk or any similar name or logo or act in any way that would imply that you are an agent of East Anglian Hotels LTD.

12. Access:
While we endeavour to ensure that this website is normally available 24 hours a day, we shall not be liable if for any reason the website is unavailable at any time or for any period. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

13. Visitor Material and Conduct:
Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material.
You are prohibited from posting or transmitting to or from the website any material:-

• that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause inconvenience or annoyance; or

• for which you have not obtained all necessary licences and/or approvals; which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to law of or infringe the rights of any third party in any country in the world;

• which is technically harmful (including without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

14. Liability:
We, any other party (whether or not involved in creating, producing, maintaining or delivering the website) and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damage, or any loss of income, profits, goodwill, data, contracts, use of money) whether arising in tort (including without limitation in negligence) contract or otherwise arising from the use of, inability to use or the results of use of this website. Nothing in this notice shall be treated as excluding any liability which may not be excluded or limited under applicable law.

15. Governing Law:
This notice is governed and construed in accordance with the laws of Ireland and disputes arising in connection with this notice shall be subject to the exclusive jurisdiction of the Irish courts.

Prices listed in sample menus, room prices, and event booking fees may be subject to change at any time.